Opinion Mining for Website Evaluation Test phase 1, test phase 2, srs, design phase and coding final deliverable
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Project Domain / Category
Information Retrieval
Abstract / Introduction
Opinion mining refers to the use of natural language processing, text analysis, computational linguistics and biometrics to systematically identify, extract, quantify, and study affective states (i-e the emotional states of the author or speaker) and subjective information. Sentiment analysis is widely applied to voice of the customer materials such as reviews and survey responses, online and social media. Generally speaking, sentiment analysis aims to determine the attitude of a speaker, writer, or other subject with respect to some topic or the overall contextual polarity or emotional reaction to a document, interaction, or event. The attitude may be a judgment or evaluation, affective state, or the intended emotional communication.
Website Evaluation system that rates the website based on the opinion of the user. Website will be evaluated based on factors such as genuineness of the website, timely delivery of the product after online transaction and support provided by the website. User will comment about the website. Based on the comment, system will rate the website. The system takes opinion of various users. Based on the opinion, the system will decide whether the website is genuine or not. The system uses opinion mining methodology in order to achieve desired functionality. We use a database of sentiment based keywords along with positivity or negativity weight in database and then based on these sentiment keywords mined in user comment is ranked. The system contains keywords related to fraud, genuineness, timely delivery of the product and service meters in the database. Based on these factors, the system will rate the website.
System Hierarchy:
- The user logins to the system he can view various websites posted by the admin and can comment about the
- User can see the comment of other
- System will rate the website based on the comment of various
- The role of the admin is to add various website to the system and to add keywords in database.
- So that system will match the comment with the keywords in database and will rate the website based on the sentiment
User can easily find out which website will deliver the product in time. And also helps to find out website which will provide good support. This application helps to find out whether the website is genuine or not that is useful for those users who do online transactions.
Functional Requirements:
System should be able to:
- Share the users view about the website
- Help users to decide whether the website is genuine or not
- Provide ease for online transactions user
- This system helps the user to find out the website which provides good service and delivers the product in time
- Ranks the website based on the weightage of the keywords in database, so the result is
Tools:
Development Environment
- C# Dot net 0
- Searching Tools – Apache Lucene 0.3
- Stanford NLP – POS Tagging
- SentiWordNet
Supervisor:
Name: Tayyaba Sehar
Email ID: tayyaba.sehar@vu.edu.pk Skype ID: Tayyaba.sehar13@outlook.com