MBA Project Report on Customer Satisfaction regarding Internet Banking 2017

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MBA Project Report on Customer Satisfaction regarding Internet Banking 2017

A Project Report entitled “Customer Satisfaction regarding Internet-Banking” Submitted to University in Partial Fulfillment of the requirement for the diploma of Master of business administration

Certificate

This is to certify that the challenge record entitled “Customer Satisfaction regarding Internet-Banking” has been finished by means of student under my steerage & supervision. It constitutes part of the direction for the final touch of his Master’s Degree of Business Administration.

In my opinion the dissertation is authentic in its contents and analysis is of requisite wellknown expected of an M.B.A. Scholar. I therefore propose that this dissertation may be despatched for assessment.

Date : __________ Supervisor

Preface

The venture report on Internet-Banking an empirical approach has end up very famous during the current years. The purpose for the growing recognition of the situation is that it primarily issues with the concept and strategies.

The comments and hints from readers are welcome and will be definitely renowned. This undertaking record is split in 6 Chapters.

The 1st chapter begins with the Introduction of Banking System and what is banking system.

2nd Chapter in this studies is set Internet Banking System, want, cognizance amongst peoples, Internet Banking Products, Difference among Internet Banking Versus Traditional Banking, Internet Banking Scenario, Internet Banking in India and Worldwide brief descriptions in this chapter.

Third bankruptcy is Literature Review with situation of Customer Satisfaction regarding Internet Banking. In this bankruptcy, the preceding researches in this location had been described.

4th bankruptcy is set Research Methodology, Objectives of the Research, Sample Techniques, Data Collection Methods are shown.

5th bankruptcy is not unusual length analysis and ultimate bankruptcy is conclusion & recommendations. After that Annexures element is proven like Bibliography, references and questionnaire for purchasers of this studies had been described.

Objectives of the Project Report on Internet Banking

The essential targets of the study are:

To observe the attention degree of service elegance humans concerning Internet-Banking.
To find out the frequency and the factors that affects the adoption of Internet-Banking services.
To degree the delight level of human beings regarding Internet-Banking.
To understand the problems encountered in via people whilst the use of Internet-Banking services (ATM, Phone Banking, and so on)

Project Description :
Title : Project Report on Customer Satisfaction regarding Internet-Banking – 85 Pages
Description : Project file on Internet-Banking, E-Banking, Online Banking. Its covers information approximately Uses of Internet Banking, Advantages & Disadvantages of Internet Banking, Internet Banking Types, Tools, Services and so forth. And Difference among Internet Banking and Traditional Banking System