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Project Domain / Category
Business process automation
Workflow is a view or representation of real work. It is the definition, execution and automation of business processes where tasks, information or documents are passed from one participant to another for action, according to a set of procedural rules.
An online retailer ABC need work flow application to serve their customer and process their daily orders. The customer submit order(s) for products online, then the company verifies the address and billing information at their end, upon success, they initiate the transfer of product request to sales section, the sale section finally deliver the product(s), however if there is/are problem(s) in the process, then the appropriate customer and concern support officer is informed about the activity.
A workflow can usually be described using formal or informal flow diagramming techniques, showing directed flows between processing steps. Single processing steps or components of a workflow can basically be defined by three parameters:
You can use share point or K2 for the workflow application. Following are the necessary tools:-
Name: Mehboob Ali Email ID: mehboob.ali@vu.edu.pk Skype ID: alifisp